Frequently Asked Questions
If you can’t find what you are looking for here, contact us. We are happy to help!
Q: How do I locate a display of all your lease items?
A: Click here..
Q: What is a lease?
A: A lease is an agreement between Rent Mother Nature® & lessee (lease-holder), guaranteeing a share of one harvest for one season.
Q: What is included in a ‘Lease’ gift?
A:All Leases include:
- A beautifully designed (10.5″ X 9.5″) parchment document that is personalized and embossed with a gold seal.
- An announcement folder that describes the many benefits of your ongoing gift.
- Your gift message & a brief description of the upcoming harvest printed on adhesive paper that can be applied to the back of a lease.
- Entertaining & informative progress reports,and an “action” photo to keep them up-to-date on the harvest as it is nurtured.
- Upon completion of the harvest, your recipient’s fresh & natural gift is delivered to their door.
Satisfaction & bountiful yields are 100% guaranteed!
Q: How long does it take to prepare & mail a lease document?
A:The lease document will be mailed one business day after you place your order unless you request an alternate mailing date. You have the option of requesting delivery in time for Christmas, a birthday, or other special date.
Q: Are Lease items still available after the crops have been harvested?
A: We do have some leases, cow, goat, lobster & oyster, that are available year-round (your recipient tells us when to deliver the harvest). Our coffee lease is available after the harvest date. With our other leases, once the harvest date is past, we can send a next-year lease document now, and then send the progress reports and harvest next season.
Q: How do I redeem a cow, goat, lobster or oyster lease?
A: You can click on the Redeem item on the menu. You can also Contact us by email to schedule delivery of your cheese or seafood (please include your lease number and address)
Q: Is the cheese all delivered in one shipment?
A: Yes, Chèvre (goat cheese) will keep for at least a month when refrigerated and Cheddar lasts for months.
Q: How long will gift baskets items remain fresh?
A: If individually refrigerated, all basket components will be good for, at least, 6 months (for cheddar cheese). Condiments, etc. have a shelf-life of, at least, 9 months.
Q: Are harvests delivered in one shipment?
A: Yes.
Q: Can I have the lease sent to me for presentation?
A: Yes, you can choose to have the Lease sent to you by selecting the “deliver to me” option when you order. The progress reports and the harvest will be sent, at later dates, directly to your recipient.
Q: Can I order early for Christmas delivery without spoiling the surprise?
A: Yes. Use the option “Ship for Christmas” when ordering.
Q: Can I send a personalized message with my gift?
A:Yes, all our gifts are sent with the gift message you request. This message can be entered online (150 maximum characters) or when placing a phone order.
Q: What is your guarantee policy?
A:All Rent Mother Nature® Leases and our carefully chosen gift items are guaranteed to delight both you and your gift recipients. If, for any reason, we do not meet your expectations we will promptly replace your purchase or refund your money.
Q: If I have more than 20 recipients can I still use your web site?
A:Yes, but you will find it easier to email us any large orders. Call (800) 232-4048 to give us your billing name and credit card information.
Q: What is your discount policy?
A: Our corporate gifts page lists all of our products grouped by price range. Orders of $1000 or more receive a discount of 10% on cost of product.
Q: What are your hours of operation?
A:9 to 5 (EST). If you send us an email we will always reply within 24 hours. We will also reply promptly to phone messages.
Q. Can I send the lease to a 3rd party that is not the recipient?
A. Sure! Choose “Send Send the Lease Certificate to Me” and enter your 3rd party’s address for the sender shipping address.
Q: Why do you need recipient’s address when I request that the Lease be sent to me?
A: The progress reports and harvest are sent directly to the recipient.
Q: What happens if the crop fails?
A: This hasn’t happened yet. If it were to happen, we would offer you 3 options: A full refund; a roll-over to next year’s crop; or your choice (or your recipient’s) of an equivalent, available crop.
Q: Why do you ask for email addresses?
A: Sometimes we need to contact customers quickly, confirm orders, and provide shipment tracking numbers.
Q: Do you sell or rent our names?
A:No. See our Legal Policy.
Q: Do you ship outside the U.S.?
A:No.
Q: How does Rent Mother Nature® benefit farmers?
A: We give them business that they can’t get by themselves. Our web site provides them access to a new niche market (consumers who are concerned about protecting the environment and care about how their food is grown) that rewards small family farms that practice natural, chemical-free, sustainable agriculture.
Q: How does Rent Mother Nature® benefit the environment?
A: We help protect the environment by working with farmers who use natural, sustainable, and chemical-free methods of agriculture succeed in the marketplace. [See previous question] If you have questions or concerns that we have not answered about our products, your order(s), or anything else that we can help you with, feel free to contact Rent Mother Nature®.
Leases
Q: How do I locate a display of all your lease items?
A: Click here..
Q: What is a lease?
A: A lease is an agreement between Rent Mother Nature® & lessee (lease-holder), guaranteeing a share of one harvest for one season.
Q: What is included in a ‘Lease’ gift?
A:All Leases include:
- A beautifully designed (10.5″ X 9.5″) parchment document that is personalized and embossed with a gold seal.
- An announcement folder that describes the many benefits of your ongoing gift.
- Your gift message & a brief description of the upcoming harvest printed on adhesive paper that can be applied to the back of a lease.
- Entertaining & informative progress reports, and “action”photo to keep them up-to-date on the harvest as it is nurtured.
- Upon completion of the harvest, your recipient’s fresh & natural gift is delivered to their door.
Satisfaction & bountiful yields are 100% guaranteed!
Q: How long does it take to prepare & mail a lease document?
A:The lease document will be mailed one business day after you place your order unless you request a delivery date. You have the option of requesting delivery in time for Christmas, a birthday, or other special date.
Q: Are Lease items still available after the crops have been harvested?
A: We do have some leases, cow, goat, lobster & oyster, that are available year-round (your recipient tells us when to deliver the harvest). Our coffee lease is available after the harvest date. With our other leases, once the harvest date is past, we can send a next-year lease document now, and then send the progress reports and harvest next season.
Q: How do I redeem a cow, goat, lobster or oyster lease?
A: You can click on the Redeem item on the menu. You can also Contact us by email to schedule delivery of your cheese or seafood (please include your lease number and address)
Q: Is the cheese all delivered in one shipment?
A: Yes, Chèvre (goat cheese) will keep for at least a month when refrigerated and Cheddar lasts for months.
Q: How long will gift baskets items remain fresh?
A: If individually refrigerated, all basket components will be good for, at least, 6 months (for cheddar cheese). Condiments, etc. have a shelf-life of, at least, 9 months.
Q: Are harvests delivered in one shipment?
A: Yes.
Ordering
Q: Can I have the lease sent to me for presentation?
A: Yes, you can choose to have the Lease sent to you by selecting the “deliver to me” option when you order. The progress reports and the harvest will be sent, at later dates, directly to your recipient.
Q: Can I order early for Christmas delivery without spoiling the surprise?
A: Yes. Use the option “Ship for Christmas” when ordering.
Q: Can I send a personalized message with my gift?
A:Yes, all our gifts are sent with the gift message you request. This message can be entered online (150 maximum characters) or when placing a phone order.
Q: What is your guarantee policy?
A:All Rent Mother Nature® Leases and our carefully chosen gift items are guaranteed to delight both you and your gift recipients. If, for any reason, we do not meet your expectations we will promptly replace your purchase or refund your money.
Q: If I have more than 20 recipients can I still use your web site?
A:Yes, but you will find it easier to email us any large orders. Call (800) 232-4048 to give us your billing name and credit card information.
Q: What is your discount policy?
A: Our corporate gifts page lists all of our products grouped by price range. Orders of $1000 or more receive a discount of 10% on cost of product.
Q: What are your hours of operation?
A:9 to 5 (EST). If you send us an email we will always reply within 24 hours. We will also reply promptly to phone messages.
Q. Can I send the lease to a 3rd party that is not the recipient?
A. Sure! Choose “Send Send the Lease Certificate to Me” and enter your 3rd party’s address for the sender shipping address.
Q: Why do you need recipient’s address when I request that the Lease be sent to me?
A: The progress reports and harvest are sent directly to the recipient.
Q: What happens if the crop fails?
A: This hasn’t happened yet. If it were to happen, we would offer you 3 options: A full refund; a roll-over to next year’s crop; or your choice (or your recipient’s) of an equivalent, available crop.
Q: Why do you ask for email addresses?
A: Sometimes we need to contact customers quickly, confirm orders, and provide shipment tracking numbers.
Q: Do you sell or rent our names?
A:No. See our Legal Policy.
Q: Do you ship outside the U.S.?
A:No.
Other
Q: How does Rent Mother Nature® benefit farmers?
A: We give them business that they can’t get by themselves. Our web site provides them access to a new niche market (consumers who are concerned about protecting the environment and care about how their food is grown) that rewards small family farms that practice natural, chemical-free, sustainable agriculture.
Q: How does Rent Mother Nature® benefit the environment?
A: We help protect the environment by working with farmers who use natural, sustainable, and chemical-free methods of agriculture succeed in the marketplace. [See previous question] If you have questions or concerns that we have not answered about our products, your order(s), or anything else that we can help you with, feel free to contact Rent Mother Nature®.
Need Help?
Satisfaction Guaranteed!
Rent Mother Nature Leases make great gifts for family, friends, and business associates. If for any reason, we do not meet your expectations, let us know and we will promptly replace the shipment or refund your money.
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